Blog

From Spreadsheet to Insight In our previous article, From Spreadsheet to Structured Inventory, we explored why many organisations begin their infrastructure journey in Excel — and why, at a certain scale, spreadsheets begin to introduce risk rather than control. Moving beyond spreadsheets is not the destination. It is the starting point of something more deliberate. […]

Why it’s time to outgrow Excel for infrastructure management If your “CMDB” lives in Excel, you’re not alone. Across IT and network teams, spreadsheets remain the most common way infrastructure is tracked. Devices, IP ranges, software versions, licences, sites and support contracts are organised into rows and columns. It usually begins with good intent. A […]

Across large enterprises and telcos, ServiceNow has become a central part of how services are managed and assured. Platforms such as ServiceNow TSOM are increasingly used to model services, coordinate workflows, and provide a consistent operational view across complex environments. For many organisations, this represents a sensible consolidation. ServiceNow brings structure, visibility, and a common […]