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In the first two parts of this series, I looked at automation from a very practical standpoint. First, how removing noise and unnecessary manual effort can make a measurable difference. Then, how inconsistent data quietly undermines even the best tooling. This third part is about what happens once those basics are in place — when […]

In Part 1, we explored how targeted automation reduced ticket noise and eliminated unnecessary manual effort. In Part 2, we turn our focus to a deeper — and often more challenging — problem: data consistency across operational systems. Automation can only be as effective as the data it relies on. When systems disagree, workflows fracture, […]