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What are
Managed Solutions?

Totuus Managed Solutions provide a bespoke approach to managing complex IT/OT environments. These solutions combine tailored software, expert support, and proven methodologies to empower organisations while ensuring operational control remains with the customer. 

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What are Managed Solutions?
How Totuus Delivers

How Totuus Delivers?

Unlike Software as a Service (SaaS), which offers a standardised product, or Managed Services, where operational control is outsourced, Totuus Managed Solutions deliver a middle ground.

Customers benefit from Totuus’s
while retaining ownership and control of their systems.

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Expertise
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Processes
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Support
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Key Features of
Managed Solutions

Expert Knowledge and Proven Frameworks

Totuus leverages years of experience to ensure smooth implementation, compliance & operational efficiency.

Tailored Integrations

Seamlessly integrates into existing IT/OT ecosystems, ensuring compatibility and reducing friction.

Flexible Deployment Options

Choose from Public Cloud, Private Cloud, On-Premises solutions based on compliance and security needs.

24/7 Expert Support

Access to Totuus’s “Experts on Tap”, available on demand to troubleshoot, optimise, and guide.

Managed Solutions vs SaaS vs Managed Services

Aspect Managed Solutions Software as а service Managed Services
Ownership Customer retains ownership Provider owns and operates Provider operates on behalf of customer
Operational Control Customer retains control Minimal customer involvement Provider assumes operational control
Expertise & Support Tailored tools + on-demand expertise Limited support (product-focused) Full management by provider
Customisation Fully tailored to customer needs Standardised offering May include some customisation
Processes & Knowledge Proven frameworks & established processes Minimal operational input Fully managed by provider
Deployment Options Cloud, on-premises, hybrid Typically cloud-based Cloud, on-premises, hybrid
Cost Model Transparent, usage-based pricing Subscription-based Subscription + service costs

Managed Solutions 

Ownership

Customer retains ownership

Operational Control

Customer retains control

Expertise & Support

Tailored tools + on-demand expertise

Customisation

Fully tailored to customer needs

Processes & Knowledge

Proven frameworks & established processes

Deployment Options

Cloud, on-premises, hybrid

Cost Model

Transparent, usage-based pricing

Software as а service

Ownership

Provider owns and operates

Operational Control

Minimal customer involvement

Expertise & Support

Limited support (product-focused)

Customisation

Standardised offering

Processes & Knowledge

Minimal operational input

Deployment Options

Typically cloud-based

Cost Model

Subscription-based

Managed Services 

Ownership

Provider operates on behalf of customer

Operational Control

Provider assumes operational control

Expertise & Support

Full management by provider

Customisation

May include some customisation

Processes & Knowledge

Fully managed by provider

Deployment Options

Cloud, on-premises, hybrid

Cost Model

Subscription + service costs

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Benefits
for Customers

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Leverage Expertise Without Outsourcing Control

Retain ownership of your IT/OT environment while benefitting from Totuus’s expert knowledge, frameworks, governance practices.

Efficiency Through Proven Processes

Totuus applies established methodologies to reduce operational risks, improve performance, and simplify compliance.

Enhanced Productivity

Internal teams focus on using actionable insights while Totuus ensures backend systems are robust and reliable.

Real-Time Insights and Reporting

Advanced dashboards, service-aware discovery, and compliance reporting empower faster, data-driven decision-making.

Cost Predictability

Transparent pricing with no hidden fees, helping organisations manage budgets effectively.

Flexible and Scalable Solutions

Totuus adapts to changing organisational needs, whether through cloud, hybrid, or on-premises deployment.

Summary

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Totuus Managed Solutions offer the best of both worlds: empowering customers to retain control of their IT/OT environments while benefitting from Totuus’s expertise, proven methodologies, and tailored tools.

By providing on-demand support, seamless integration, and a flexible delivery model, Totuus ensures customers can manage their systems effectively without being overwhelmed by complexity.

With transparent pricing, expert support, and a focus on simplifying operations, Totuus Managed Solutions are an ideal choice for organisations seeking operational efficiency, improved decision-making, and long-term value.

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